DDSLI

New York Hospital Queens – Center for Dental and Oral Medicine, located in Fresh Meadows, New York, has garnered a mix of reviews that paint a complex picture of the services provided. This dental office seems to be a place of contrasts, with some patients praising the quality of care and others expressing frustration over communication and scheduling issues.

On the positive side, several patients have highlighted the professionalism and warmth of the dental team. They appreciate the welcoming atmosphere and the staff’s willingness to accommodate walk-ins, especially for those with urgent dental needs. The office’s acceptance of various insurance plans, including Denta Quest, is also a significant plus for many patients who have struggled to find affordable care elsewhere. The team is described as attentive, informative, and capable of making patients feel comfortable during their visits. For those who have had positive experiences, the dental office stands out as a reliable and caring place for dental care in Queens.

However, the office is not without its challenges. A recurring theme in the reviews is the difficulty in reaching the office by phone. Many patients have expressed frustration over the inability to schedule appointments or get answers to their questions due to unanswered calls. This communication gap has led to significant inconvenience for some, with reports of missed appointments and delayed treatments. The scheduling issues are compounded by the limited availability of appointments, which has caused some patients to experience prolonged waits for necessary dental procedures. In one case, a patient reported that a delay in treatment led to the extraction of a tooth that might have been saved with more timely care.

Despite these challenges, the office has its loyal supporters who emphasize the quality of care once they are able to secure an appointment. The dental professionals are praised for their expertise and the thoroughness of their work. For those who can navigate the scheduling hurdles, the office provides a level of care that is appreciated and valued.

In summary, New York Hospital Queens – Center for Dental and Oral Medicine offers a mix of high-quality dental care and logistical challenges. While the staff is commended for their professionalism and the office’s insurance acceptance is a boon for many, the communication and scheduling issues present significant hurdles for patients. For those considering this dental office, it may be worth weighing the potential for excellent care against the possibility of logistical frustrations.