DDSLI

Dr. Javier Samudio’s dental practice, located in the city of Far Rockaway, New York, has garnered a mix of reviews that paint a picture of both commendable dental care and some operational challenges. The practice is praised for its high-quality dental services, with several patients expressing satisfaction with the care they received. Dr. Samudio himself is often highlighted as a skilled and compassionate dentist who goes above and beyond to ensure his patients receive the best possible care. His approach to dentistry is thorough, as he not only addresses immediate dental issues but also provides extensive advice on maintaining oral health at home. This dedication to patient education is a significant positive aspect of the practice.

However, the practice seems to struggle with communication, particularly in terms of phone responsiveness. Several reviews point out the difficulty in reaching the office via phone, which has been a source of frustration for many patients. This issue has been mentioned repeatedly, with some patients expressing their dissatisfaction with the inability to make appointments or receive timely responses to their inquiries. The lack of an online appointment system further exacerbates this problem, as patients are left with no choice but to visit the office in person to schedule their visits.

Despite these communication challenges, the in-office experience is generally positive. The staff, while sometimes described as straightforward, are also noted for their kindness and professionalism once patients are in the office. The practice’s environment is welcoming, and the team works diligently to ensure that each patient feels comfortable and well-cared for during their visit.

In summary, Dr. Javier Samudio’s dental office in Far Rockaway, New York, is recognized for its excellent dental care and the personal attention provided by Dr. Samudio himself. While the practice excels in delivering quality dental services and patient education, it faces significant challenges in communication, particularly with phone responsiveness. Addressing these operational issues could enhance the overall patient experience and help the practice maintain its reputation for high-quality dental care.