DDSLI

Beautiful Dental, located in the charming city of Brentwood, New York, is a dental practice that has garnered a mix of feedback from its patients. The practice is known for its skilled dentists, particularly Dr. Song, who has earned a loyal following among patients for her expertise and care. Many patients appreciate the quality of dental treatments offered, including routine cleanings, exams, and extractions. The dentists at Beautiful Dental are often praised for their professionalism and the high standard of care they provide, making it a recommended choice for those seeking reliable dental services.

However, the practice does face some challenges, particularly with its front desk operations. Several patients have expressed frustration over the difficulty in reaching the office by phone. Despite multiple attempts at different times, some have found it nearly impossible to get through, which has led to dissatisfaction and, in some cases, the decision to seek dental care elsewhere. This issue highlights an area for improvement in customer service, as effective communication is crucial for maintaining patient satisfaction and trust.

On the other hand, the clinical experience at Beautiful Dental is generally positive. Patients have noted the dentists’ ability to handle various dental procedures with competence and care. However, there have been instances where the experience was less than ideal. For example, one patient recounted a particularly challenging extraction that did not go as planned, resulting in a referral to an oral surgeon. This suggests that while the practice is capable of handling routine procedures, there may be occasional limitations in addressing more complex dental issues.

Overall, Beautiful Dental in Brentwood, New York, is a practice that excels in providing quality dental care, thanks to its skilled dentists and comprehensive range of services. The positive experiences of many patients underscore the practice’s strengths in delivering effective dental treatments. However, improvements in front desk communication and handling complex procedures could enhance the overall patient experience. For those seeking a dental office with a strong reputation for routine care, Beautiful Dental remains a solid choice, provided that communication issues are addressed to ensure a seamless experience for all patients.