DDSLI

Dr. Thomas M. Sapienza DDS, located in the charming city of Stony Brook, New York, is a dental practice that has garnered a mix of feedback from its patients, reflecting both its strengths and areas for improvement. The practice is well-regarded by many for its exceptional dental care, with Dr. Sapienza himself being praised for his kindness, patience, and gentle approach. Patients who have been visiting the practice for years express a high level of trust and satisfaction with the dental services provided. The atmosphere in the office is often described as welcoming, with a team that includes professionals like Ava and Grace, who contribute positively to the overall experience.

However, while the dental care itself receives high marks, there are some concerns regarding the administrative side of the practice, particularly in the billing department. Some patients have reported issues with insurance billing, noting that the process can be frustrating and time-consuming. These experiences suggest that while the clinical side of the practice excels, there may be room for improvement in the administrative processes to ensure a smoother experience for all patients.

Despite these challenges, the practice’s commitment to quality dental care remains a strong point. Dr. Sapienza’s expertise and the supportive environment created by his team are frequently highlighted as reasons why patients continue to choose this practice for their dental needs. The practice’s ability to foster long-term relationships with patients speaks to the trust and confidence that many have in the care they receive.

In summary, Dr. Thomas M. Sapienza DDS in Stony Brook, New York, is a dental practice that is highly regarded for its excellent dental care and the compassionate approach of its staff. While there are some administrative hurdles that could be addressed, the overall patient experience is positive, with many expressing a high level of satisfaction with the dental services provided. The practice’s dedication to patient care and the strong rapport between the staff and patients are key factors that contribute to its reputation in the community.