DDSLI

Hampton Bays Dental Associates, PC, located in the charming city of Hampton Bays, New York, has garnered a mix of feedback from its clientele, reflecting a diverse range of experiences. This dental practice is known for its efficient and friendly staff, as noted by some patients who have praised the thoroughness of the hygienists and the informative nature of the dentists. The practice is appreciated by families who have entrusted their dental care to the skilled hands of the professionals here, with some patients highlighting the exceptional expertise of the dentists, particularly Dr. Thomas, who is noted for her superior dental skills.

However, the practice has also faced criticism, particularly regarding its scheduling and customer service. Some patients have expressed frustration over last-minute appointment cancellations, which have disrupted their schedules and caused inconvenience. This has been a recurring issue for a few individuals who have experienced multiple cancellations, sometimes even after arriving at the office. The lack of follow-up and difficulty in rescheduling appointments have been points of contention, leading to dissatisfaction among some long-term patients who feel their loyalty has not been adequately appreciated.

Moreover, there have been concerns about the practice’s approach to treatment recommendations. Some patients feel that there is an emphasis on upselling additional services, such as teeth scaling and frequent x-rays, which they believe are not always necessary. This has led to discomfort among patients who prefer to have more autonomy over their treatment decisions, with some feeling pressured by the front office staff to accept services they do not want.

Despite these challenges, there are patients who have had positive experiences, noting the professionalism and care provided by the dental team. The practice’s ability to deliver comprehensive dental care, from routine cleanings to more complex procedures like fillings and crowns, is acknowledged by those who have had successful treatments. The hygienists are often commended for their pleasant demeanor and thorough work, contributing to a generally positive atmosphere during dental visits.

In summary, Hampton Bays Dental Associates, PC, offers a range of dental services with a team that is capable of delivering high-quality care. While there are areas for improvement, particularly in customer service and appointment management, the practice continues to serve the Hampton Bays community with dedication. Patients seeking a dental office that combines expertise with a friendly environment may find this practice to be a suitable choice, provided they are prepared for potential scheduling challenges.