DDSLI

Vitagliano Orthodontics, located in the city of West Islip, New York, is a dental practice that has garnered a mix of reviews from its clientele. The practice is known for its clean and efficient office environment, which many patients appreciate. The staff, including clerical, billing, and assistants, are often described as warm, friendly, and accommodating, contributing to a welcoming atmosphere. This positive environment is particularly noted by those who have had successful orthodontic treatments, such as braces and Invisalign, with the practice. Patients frequently mention the ease of scheduling appointments and the short wait times, which are significant advantages for busy families.

The practice is praised for its ability to make orthodontic treatments less daunting for both children and parents. The staff’s efforts to explain every step of the process and address concerns without making patients feel rushed are highlighted as key strengths. This approach helps to create a comfortable and reassuring experience for patients, especially for those undergoing treatments that can be lengthy and complex.

However, not all experiences at Vitagliano Orthodontics have been positive. Some patients have reported issues with communication and customer service, particularly when dealing with specific staff members. There have been instances where patients felt mistreated or disrespected, which has led to dissatisfaction and a decision to seek orthodontic care elsewhere. Concerns have also been raised about the consistency of care, with some patients feeling that they did not receive adequate attention from the orthodontist himself, leading to frustration and disappointment.

Despite these challenges, many patients continue to express satisfaction with the overall quality of care and the results of their treatments. The practice’s ability to create a positive and supportive environment for orthodontic care is a recurring theme in the reviews. For those who have had successful experiences, Vitagliano Orthodontics is seen as a reliable and professional choice for orthodontic needs in West Islip, New York.

In summary, Vitagliano Orthodontics in West Islip, NY, offers a blend of positive and negative experiences. While the practice excels in creating a friendly and efficient environment, there are areas for improvement in communication and consistency of care. Nonetheless, the practice remains a popular choice for many seeking orthodontic treatment in the area.