DDSLI

Khan Orthodontic Group – Merrick Office, located in Merrick, New York, has garnered a mix of reviews that paint a picture of a practice with both strengths and areas for improvement. The office is frequently praised for its professional and friendly atmosphere, with many patients expressing satisfaction with the care they receive from Dr. Khan and his team. Dr. Khan is often highlighted for his expertise and ability to make patients feel comfortable and informed about their treatment plans. Many reviewers appreciate the detailed explanations provided by the staff, which help demystify the orthodontic process and put patients at ease.

The office environment is described as welcoming and accommodating, with several reviewers noting the staff’s friendliness and professionalism. This positive atmosphere seems to extend to the treatment experience, with patients expressing high levels of satisfaction with the results of their orthodontic care, whether it be traditional braces or Invisalign. The practice is also commended for its ability to make children feel comfortable, which is a significant plus for families seeking orthodontic care for their kids.

However, not all feedback is glowing. Some patients have reported issues with the administrative side of the practice, particularly concerning communication and scheduling. There are mentions of inconsistent information being provided by different receptionists, leading to confusion and delays in treatment. This lack of coordination has been a source of frustration for some, with reports of unreturned calls and unexpected office closures causing inconvenience. These administrative hiccups seem to contrast with the otherwise positive clinical experience, suggesting an area where the practice could improve.

Despite these challenges, the overall sentiment towards Khan Orthodontic Group – Merrick Office remains positive, with many patients willing to overlook administrative issues due to the high quality of care they receive from Dr. Khan and his team. The practice’s commitment to patient comfort and satisfaction is evident in the numerous five-star reviews, which highlight the staff’s dedication to providing excellent orthodontic care. For those considering orthodontic treatment in Merrick, New York, Khan Orthodontic Group appears to be a reputable choice, particularly for those who prioritize clinical expertise and a friendly, supportive environment. However, potential patients might want to be proactive in managing their appointments and communications to ensure a smooth experience.