DDSLI

Stony Brook Dental Associates, located at Stony Brook University in New York, offers a range of dental services to the local community. The practice has received mixed reviews from its patients, reflecting a variety of experiences. Some patients have praised the dental office for its advanced technology and efficient service. They appreciate the quick turnaround times and the willingness of the staff to assist with their dental needs. This efficiency and modern approach to dental care have made it a preferred choice for some Long Islanders, who have had less favorable experiences elsewhere.

On the other hand, there are significant concerns raised by other patients regarding the administrative side of the practice. Some individuals have reported difficulties in communication, particularly with the billing department. There are accounts of unreturned phone calls and a lack of responsiveness, which have led to frustration among patients. One reviewer mentioned a prolonged issue with a small co-pay bill that was not resolved despite numerous attempts to contact the office. This has led to dissatisfaction with the administrative processes and a perception of incompetence in handling billing matters.

Additionally, there are reports of challenges in accessing timely care, especially for urgent dental issues. Some patients have experienced delays in getting appointments, even for emergency situations, which has been a source of disappointment. The inability to reach staff by phone and the limited availability of urgent care services have been highlighted as areas needing improvement.

Despite these administrative challenges, the dental care provided by the doctors at Stony Brook Dental Associates has been positively reviewed by some patients. Specific dentists have been commended for their professionalism and the quality of care they provide. This suggests that while the administrative side may have its shortcomings, the clinical care remains a strong point for the practice.

In summary, Stony Brook Dental Associates offers modern dental care with a focus on efficiency and advanced technology. However, the practice faces challenges in its administrative operations, particularly in communication and billing, which have affected patient satisfaction. For those seeking dental services at this location, it may be beneficial to consider both the positive aspects of the clinical care and the potential administrative hurdles.