DDSLI

Goldburg Steven DDS, located in Babylon, New York, has garnered a mix of reviews from its clientele, reflecting a range of experiences at the dental office. While some patients have praised the office for its exceptional dental care, particularly highlighting the expertise of their root canal and crown specialists, others have expressed dissatisfaction with various aspects of their visits.

On the positive side, the office is noted for having skilled specialists who are considered top-notch in their field. Patients who have undergone complex procedures like root canals and crown fittings have reported satisfaction with the outcomes, emphasizing the proficiency and care provided by the dental professionals. This suggests that for those seeking specialized dental treatments, Goldburg Steven DDS might be a reliable choice, provided they accept your insurance plan.

However, the office has also received criticism, particularly regarding customer service and administrative issues. Several reviews point out challenges with appointment scheduling and communication. Some patients have reported difficulties in reaching the office by phone, with calls often going to voicemail and delayed responses. This has led to frustration among patients who expect more prompt and efficient communication.

Moreover, there have been complaints about the professionalism and conduct of some staff members. Instances of rude behavior from the front desk and issues with appointment management have been highlighted. For example, some patients have experienced mix-ups with appointment times, leading to long waits or the need to reschedule. Additionally, there are reports of billing discrepancies, where patients felt they were overcharged or misled about the costs of certain procedures.

Despite these concerns, there are mentions of individual staff members who have left a positive impression. The hygienist, Malvina, is frequently praised for her excellent service, indicating that there are dedicated professionals within the team who strive to provide quality care.

In summary, Goldburg Steven DDS in Babylon, New York, offers specialized dental services that have been well-received by some patients, particularly in the area of root canals and crowns. However, potential patients should be aware of the reported issues with customer service and administrative efficiency. For those considering this dental office, it may be beneficial to weigh the pros and cons based on personal priorities, such as the importance of specialized care versus the need for seamless administrative processes.