DDSLI

Central New York Orthodontics, located in the charming city of Norwich, New York, has garnered a mix of feedback from its clientele, reflecting a diverse range of experiences. The practice is known for its friendly and professional staff, as highlighted by several satisfied customers. Many patients have expressed their appreciation for the warm and welcoming atmosphere created by the team, which seems to be a consistent strength of the practice. The staff’s commitment to providing excellent customer service is frequently mentioned, with patients feeling valued and well-cared for during their visits.

The orthodontists at Central New York Orthodontics are noted for their enthusiasm and dedication to achieving the best outcomes for their patients. This commitment to excellence is evident in the positive experiences shared by many who have undergone treatment there. The practice appears to excel in creating a supportive environment where patients feel comfortable and confident in the care they receive. The team’s ability to communicate effectively and ensure that patients are informed about their treatment plans is another aspect that has been positively highlighted.

However, not all experiences have been positive. Some patients have reported issues with traditional wire braces, citing discomfort and problems with the braces themselves. There have been concerns about the practice’s proficiency with metal braces, with some patients feeling that the focus is more on promoting invisible aligners. This has led to dissatisfaction for those who opted for traditional braces, as they experienced ongoing issues that were not adequately addressed. Additionally, there have been instances where patients felt that their concerns were not taken seriously, leading to a sense of frustration and disappointment.

In some cases, patients have reported feeling that their treatment was handled with a lack of empathy and professionalism. These experiences have left a lasting negative impression on those individuals, who felt that their needs were not prioritized. Such feedback suggests that while the practice has many strengths, there are areas where improvements could be made to ensure a consistently positive experience for all patients.

Overall, Central New York Orthodontics in Norwich, New York, is a practice that has received both praise and criticism. The friendly and professional demeanor of the staff, along with their commitment to patient care, are standout features that many patients appreciate. However, the mixed reviews indicate that there is room for growth, particularly in addressing the concerns of patients who opt for traditional braces and ensuring that all patients feel heard and respected throughout their treatment journey.