DDSLI

The Smilist Dental Hicksville, located in the city of Hicksville, New York, has garnered a variety of reviews that paint a picture of a dental office with both strengths and areas for improvement. Many patients have praised the office for its welcoming and professional atmosphere. The staff, including receptionists, hygienists, and dentists, are often described as friendly, accommodating, and skilled at making patients feel comfortable. This is particularly important in a dental setting, where anxiety can be common. The office is noted for its cleanliness and modern facilities, which include amenities like TVs in treatment rooms to help ease patient nerves, especially for children.

Several reviews highlight the expertise and professionalism of the dentists, particularly Dr. McGunnigle, who is frequently mentioned for his thoroughness and ability to explain procedures clearly. Patients appreciate his gentle approach and the way he ensures they are comfortable and informed throughout their visits. The dental hygienists and assistants also receive high marks for their friendliness and ability to make procedures like cleanings and X-rays as pleasant as possible.

However, not all experiences have been positive. Some reviews point to issues with the front desk staff, describing them as unprofessional and unhelpful in certain situations. There have been instances where patients felt misled about charges, leading to frustration and dissatisfaction. These negative experiences suggest that while the clinical care at The Smilist Dental Hicksville is generally well-regarded, there may be room for improvement in customer service and communication, particularly regarding billing and insurance matters.

Overall, The Smilist Dental Hicksville seems to excel in providing quality dental care with a focus on patient comfort and satisfaction. The positive reviews often mention the staff’s ability to create a welcoming environment and the dentists’ commitment to patient education and care. While there are some areas that could benefit from attention, particularly in administrative interactions, the general consensus is that this dental office is a reliable choice for those seeking dental services in Hicksville, New York.