DDSLI

Levittown Dental Group, located in the city of Levittown, New York, has been a longstanding dental practice that has seen its fair share of ups and downs according to recent reviews. While the office has been praised in the past for its quality dental care, recent feedback suggests a shift in the overall experience, particularly concerning the professionalism and demeanor of the staff.

Many reviewers have expressed dissatisfaction with the front desk staff, describing them as unprofessional and lacking in customer service skills. There are reports of rude interactions, with some patients feeling dismissed or disrespected during their visits. This has been a significant point of contention, as patients expect a welcoming and supportive environment, especially in a healthcare setting. The front desk’s handling of appointments has also been criticized, with instances of scheduling errors and a lack of follow-through on promises, such as sending prescriptions or referrals.

Despite these issues, the dental care itself has received mixed reviews. Some patients have had positive experiences with the dentists, appreciating their expertise and the quality of care provided. However, others have reported discomfort during procedures, with some feeling that the dentists were too rough or inattentive to their concerns. There have also been complaints about the outdated facilities, which some feel detract from the overall experience.

On the positive side, there are mentions of specific staff members who have been with the practice for many years and continue to provide excellent service. These individuals are noted for their professionalism and dedication, offering a glimmer of hope for those who have been long-time patients of the practice. Additionally, the practice has been commended for its honesty and straightforward approach to dental care, which some patients appreciate despite the other challenges.

Overall, Levittown Dental Group seems to be at a crossroads, with a need to address the concerns raised by its patients, particularly regarding staff interactions and office management. While the core dental services have been praised by some, the surrounding experience appears to be in need of improvement to restore the practice’s reputation and ensure patient satisfaction. For those considering this dental office, it may be worth weighing the potential for quality dental care against the reported issues with staff and scheduling.