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Krasnyansky Natalie DDS, located in the charming city of Roslyn Heights, New York, is a dental practice that has garnered a range of feedback from its patients. While the practice offers a variety of dental services, including cavity care and Invisalign treatments, patient experiences have been mixed, with some expressing dissatisfaction with certain aspects of their care.
One of the primary concerns raised by patients revolves around the quality of Invisalign treatment. Some patients have reported issues with the initial impressions, which led to complications throughout their treatment. These complications necessitated additional adjustments and extended treatment times, which were not anticipated at the outset. Despite these challenges, the practice did attempt to rectify the situation by providing new impressions and additional trays, although this was perceived by some as a corrective measure rather than a proactive solution.
The office staff, particularly a member named Marina, has also been a point of contention for some patients. There have been reports of unprofessional behavior and a lack of courtesy, especially concerning payment policies. Patients have noted that the practice enforces strict payment requirements, sometimes demanding immediate payment before services are rendered. This has led to feelings of disrespect and frustration among some individuals who have had to cancel appointments due to unforeseen circumstances.
Communication between the practice and its patients has also been highlighted as an area needing improvement. Some patients have felt that the responses to their inquiries, especially during times of personal health challenges, lacked empathy and understanding. This has contributed to a perception that the practice prioritizes financial considerations over patient care and satisfaction.
Despite these concerns, Krasnyansky Natalie DDS continues to serve the Roslyn Heights community, offering essential dental services. The practice’s commitment to addressing issues, such as providing additional Invisalign trays when needed, indicates a willingness to ensure that patients receive the treatment they require, even if initial challenges arise. However, the feedback suggests that there is room for improvement in terms of patient communication and staff professionalism.
In summary, while Krasnyansky Natalie DDS provides a range of dental services in Roslyn Heights, patient experiences have been varied. The practice has faced criticism regarding Invisalign treatment quality and staff interactions, but it remains a key provider of dental care in the area. For those considering this practice, it may be beneficial to discuss any concerns upfront and ensure clear communication regarding treatment plans and payment policies.
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