DDSLI

Dr. Stephanie Sfiroudis’s dental office, located in the city of East Meadow, New York, has garnered a mix of feedback from its patients, reflecting a range of experiences. On one hand, the office has been praised for its excellent service, with patients expressing satisfaction with the care they received. The staff and the doctor have been described as great, contributing to a positive atmosphere that leaves patients feeling happy and well-cared for. This suggests that the office is capable of providing a high level of service and creating a welcoming environment for its patients.

However, not all experiences have been positive. Some patients have encountered significant issues, particularly with the administrative side of the practice. There have been instances where the billing department has made errors, such as sending pre-treatment estimate requests to the wrong area of the insurance company multiple times. This has led to delays in necessary treatments, causing frustration and inconvenience for patients. Additionally, there have been complaints about the lack of communication from the office, with phone calls not being returned and requests for information, such as emailing X-rays to a new dentist, going unfulfilled. These issues have led some patients to switch to different providers and even file grievances with their insurance companies.

Despite these challenges, the positive reviews highlight the potential for a great experience at Dr. Stephanie Sfiroudis’s office. The praise for the doctor and staff suggests that when things go smoothly, patients can expect a high standard of care. The office’s ability to create a positive experience for some patients indicates that there is a foundation of quality service that can be built upon.

In summary, Dr. Stephanie Sfiroudis’s dental office in East Meadow, New York, offers a mixed bag of experiences. While some patients have had issues with administrative errors and communication, others have found the service to be excellent, with a great doctor and staff contributing to a positive experience. The office has the potential to provide high-quality care, but there is room for improvement in its administrative processes to ensure a consistently positive experience for all patients.