DDSLI

National Dental Hicksville, located in the city of Hicksville, New York, presents a mixed bag of experiences according to its clientele. The dental office has garnered a range of reviews, reflecting both commendable and concerning aspects of its services. On the positive side, many patients have praised the dental office for its welcoming atmosphere and professional staff. Several reviewers have highlighted the friendly and accommodating nature of the team, noting that they felt comfortable and well-cared for during their visits. The office environment is often described as clean and organized, with modern equipment that adds to the overall positive experience. Patients have expressed satisfaction with the thoroughness of the dental cleanings and the gentle approach of the hygienists, which has helped alleviate the common anxiety associated with dental visits.

However, not all feedback is glowing. Some patients have reported negative experiences, particularly with the front desk staff. There are mentions of unprofessional behavior, including rudeness and dismissiveness, which have left some patients feeling frustrated and undervalued. Issues with appointment scheduling and communication have also been noted, with instances of appointments being canceled without notice or incorrect information being provided. These administrative hiccups have led to dissatisfaction among some clients, who feel that the office could improve its customer service and organizational practices.

In terms of dental procedures, while many patients have been pleased with the quality of care, there are a few who have raised concerns about the outcomes of their treatments. Some have reported complications following procedures, attributing these issues to subpar dental work. These experiences have understandably led to disappointment and a lack of trust in the services provided.

Overall, National Dental Hicksville seems to excel in creating a comfortable and professional environment for many of its patients, with a team that is often praised for its kindness and expertise. However, there are areas for improvement, particularly in terms of front desk interactions and ensuring consistent quality in dental treatments. For potential patients, it may be beneficial to weigh these varied experiences and consider personal priorities when choosing this dental office for their care.