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Contemporary Dental Implant Centre, located in the city of Massapequa Park, New York, has garnered a mix of reviews from its clientele, reflecting a diverse range of experiences. This dental office specializes in dental implants and has been a point of discussion among patients for both its commendable services and areas needing improvement.
On the positive side, many patients have praised the professionalism and expertise of the dentists at Contemporary Dental Implant Centre. Several reviews highlight the skill and thoroughness of the dental practitioners, with patients expressing satisfaction with the quality of care they received. The dentists are often described as patient, understanding, and capable of explaining procedures clearly, which helps in alleviating any anxiety associated with dental treatments. The staff, from receptionists to dental hygienists, are frequently noted for their professionalism and courteous demeanor, contributing to a welcoming atmosphere that many patients appreciate. Long-term patients have expressed their trust in the practice, citing years of consistent, high-quality care.
However, the practice has also faced criticism, particularly regarding its administrative and customer service aspects. Some patients have reported difficulties in communication, with calls and messages going unanswered, leading to frustration and dissatisfaction. There have been instances where patients experienced delays in their treatment plans, with some expressing concerns over incomplete procedures despite having paid in full. This has led to feelings of neglect and has prompted some to consider legal action due to the lack of resolution. Additionally, the practice’s policy of not accepting insurance has been a point of contention for some, as it requires patients to handle insurance claims independently, which can be cumbersome and financially burdensome.
Despite these challenges, there are indications that the staff is responsive to feedback and willing to address concerns when brought to their attention. Some patients have noted improvements in service after voicing their issues, suggesting a potential for positive change within the practice.
In summary, Contemporary Dental Implant Centre in Massapequa Park, New York, is recognized for its skilled dental professionals and the quality of care they provide. However, the practice could benefit from enhancing its communication and administrative processes to ensure a more seamless and satisfactory experience for all patients. As with any healthcare provider, prospective patients are encouraged to weigh both the positive and negative reviews to make an informed decision about their dental care.
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