DDSLI

Tend Long Island City, located in the vibrant city of Long Island City, New York, offers a modern and inviting dental experience that has garnered a mix of feedback from its clientele. The office is praised for its clean and welcoming environment, which has transformed the dental experience for many patients. The staff is often described as professional, knowledgeable, and courteous, contributing to a relaxed atmosphere that helps ease the common anxieties associated with dental visits. Patients appreciate the thoroughness of the exams and the friendly demeanor of the staff, which includes helpful front desk personnel who assist with scheduling and billing inquiries.

However, the experiences at Tend Long Island City are not universally positive. Some patients have reported issues with billing and insurance, expressing frustration over unexpected charges and difficulties in obtaining refunds. These experiences have led to concerns about the transparency and ethics of the office’s billing practices. Additionally, there have been reports of long wait times and understaffing, which have affected the overall efficiency of appointments. Some patients have experienced discomfort during procedures, with reports of cuts and prolonged pain following treatments. These negative experiences have left some patients questioning the quality of care and the decision-making of the dental professionals at the office.

Despite these challenges, many patients continue to recommend Tend Long Island City for its modern facilities and the positive interactions they have had with the staff. The office’s approach to creating a comfortable and enjoyable dental experience, such as providing distractions like ceiling-mounted TVs, has been well-received by those who have had positive visits. The office’s commitment to maintaining a clean and inviting space is a consistent highlight in reviews, contributing to a sense of trust and satisfaction among many patients.

In summary, Tend Long Island City offers a contemporary dental experience with a focus on patient comfort and professional care. While there are areas for improvement, particularly in billing transparency and appointment management, the office remains a popular choice for those seeking a modern and friendly dental environment. The mixed reviews suggest that while many patients have had positive experiences, others have encountered challenges that have impacted their perception of the office. Overall, Tend Long Island City continues to strive for excellence in providing dental care to the Long Island City community.