DDSLI

OLD American Dental, located in the city of Commack, New York, has garnered a mix of reviews from its clientele, reflecting a diverse range of experiences. On one hand, some patients have praised the office for its welcoming atmosphere and professional staff. The office manager is often highlighted for her warm and friendly demeanor, which helps put patients at ease from the moment they walk in. The dental professionals, particularly Dr. Tom Riutta, have been commended for their expertise and ability to make patients feel comfortable during procedures. His approach is described as both efficient and compassionate, with a knack for alleviating the anxiety that often accompanies dental visits. Patients have appreciated the clear communication regarding procedures, which helps them understand what to expect and feel more in control of their dental care.

On the other hand, there are several reviews that paint a less favorable picture of the practice. Some patients have reported negative experiences, citing issues such as unprofessional behavior, equipment malfunctions, and a lack of attention to patient comfort. Concerns have been raised about the office’s organization and communication, with some patients experiencing appointment cancellations without prior notice. Additionally, there have been complaints about the quality of dental work, with some patients feeling that procedures were rushed or not performed with the necessary care, leading to further discomfort or complications.

Despite these mixed reviews, OLD American Dental seems to have a dedicated team that strives to provide quality care. The positive experiences shared by some patients suggest that when things go well, the office can offer a pleasant and efficient dental visit. However, the negative feedback indicates that there may be areas for improvement, particularly in terms of equipment maintenance, patient communication, and ensuring a consistent standard of care across all visits.

Overall, OLD American Dental in Commack, New York, appears to be a dental office with potential, but one that may need to address certain operational challenges to ensure a consistently positive experience for all its patients. Whether you’re looking for a routine cleaning or more complex dental work, it’s clear that experiences can vary, so it might be worth considering these reviews when making your decision.