DDSLI

American Mobile Dental, located in the city of Norwich, New York, has garnered a mix of reviews from its clientele, reflecting a range of experiences. While some patients have praised the dental office for its friendly staff and reasonable prices, others have expressed significant dissatisfaction with various aspects of their service.

On the positive side, a few reviewers have highlighted the welcoming atmosphere and the gentle, friendly nature of the staff. These patients appreciated the care and attention they received during their visits, noting that the staff’s demeanor contributed to a more pleasant dental experience. The affordability of services has also been a point of praise, with some patients finding the pricing to be reasonable and accessible.

However, a substantial number of reviews point to recurring issues with communication and service delivery. Many patients have reported difficulties in reaching the office by phone, often being placed on hold for extended periods without resolution. This lack of responsiveness has been a source of frustration, especially for those experiencing dental pain or requiring urgent attention. The inability to confirm appointments or receive timely callbacks has left several patients feeling neglected and undervalued.

In terms of dental procedures, some patients have expressed dissatisfaction with the quality and effectiveness of treatments. Complaints about fillings falling out prematurely and inadequate pain management have been noted. Additionally, there have been instances where patients felt their concerns were not adequately addressed, leading them to seek second opinions or alternative care.

The timeline for receiving dental appliances, such as partials or dentures, has also been a point of contention. Some patients have experienced significant delays, far exceeding the initially promised timeframes. This has led to inconvenience and discomfort, particularly for those who rely on these appliances for daily function.

Overall, while American Mobile Dental in Norwich, New York, has its share of satisfied customers who appreciate the friendly staff and reasonable pricing, there are notable areas for improvement. Enhancing communication, ensuring timely service delivery, and addressing patient concerns more effectively could significantly improve the overall patient experience. As with any healthcare provider, individual experiences may vary, and potential patients are encouraged to consider both the positive and negative feedback when making their decision.