DDSLI

Oral Surgeons, located in the charming city of Riverhead, New York, has garnered a mix of feedback from its clientele, reflecting a range of experiences. This dental office is noted for its exceptional staff and skilled dentists, who have left a positive impression on many patients. The team is often described as excellent, with a high level of professionalism and care that makes patients feel valued and well-treated. This is a significant highlight for the practice, as the quality of interaction with the staff and dentists can greatly influence a patient’s overall experience.

Despite the office’s unassuming appearance, which some might find lacking in aesthetic appeal, the quality of care provided by the staff and dentists seems to outweigh any concerns about the physical environment. Patients have expressed satisfaction with the services received, often recommending the practice to others based on their positive experiences. This suggests that the core strength of Oral Surgeons lies in the competence and friendliness of its team, which can be a crucial factor for those seeking reliable dental care.

However, not all feedback is glowing. Some patients have encountered issues with billing, which has led to frustration and dissatisfaction. Instances of being billed multiple times for the same service, despite assurances of coverage by insurance, have been reported. Such experiences have understandably left some patients feeling upset and mistreated, particularly when the response from the front desk staff was perceived as unprofessional. This aspect of the service highlights an area where the practice could improve, ensuring that billing processes are transparent and handled with care to prevent misunderstandings and maintain trust with patients.

Overall, Oral Surgeons in Riverhead, New York, is recognized for its excellent dental care and dedicated staff, which are its standout features. While the office itself may not be visually impressive, the quality of service provided is highly regarded by many. Addressing the concerns related to billing and customer service could further enhance the reputation of this dental practice, ensuring that all patients have a consistently positive experience.