DDSLI

Family Dental, located in the city of Westbury, New York, has garnered a variety of reviews from its patients, reflecting a spectrum of experiences. The practice is led by Dr. Sachin Sood, who has been a trusted dental professional for many years. Patients have shared both positive and negative experiences, painting a comprehensive picture of what one might expect when visiting this dental office.

On the positive side, many patients have praised Dr. Sood for his professionalism and expertise. Long-term patients have expressed their satisfaction with his care, noting his respectful and caring demeanor. The staff at Family Dental is frequently described as friendly, helpful, and accommodating, contributing to a welcoming environment. This positive atmosphere is particularly appreciated by those who have been visiting the practice for years, for everything from routine cleanings to more complex procedures like root canals and gum treatments. The practice is also noted for its competitive pricing, which many patients find to be a good value for the quality of care received.

However, not all experiences have been positive. Some patients have reported less satisfactory interactions, particularly with the front desk staff. There have been instances where patients felt that the receptionists were rude or unprofessional, which detracted from their overall experience. Additionally, a few patients have mentioned feeling uncomfortable with Dr. Sood’s demeanor during their visits, describing him as less than empathetic at times. These negative experiences highlight areas where the practice could improve, particularly in terms of customer service and patient interaction.

Despite these mixed reviews, Family Dental remains a popular choice for many in the Westbury area. The practice’s ability to handle a wide range of dental issues, from routine check-ups to more specialized treatments, is a significant draw for patients. Dr. Sood’s collaboration with other dental specialists, such as periodontists and orthodontists, is also a noted strength, ensuring comprehensive care for complex dental issues.

In summary, Family Dental in Westbury, New York, offers a blend of positive and challenging experiences for its patients. While the practice is praised for its friendly staff, competitive pricing, and Dr. Sood’s expertise, there are areas for improvement, particularly in customer service. For those considering a visit, it may be beneficial to weigh these factors and perhaps visit the office to get a personal feel for the environment and care provided.