DDSLI

Baldwin Dental Care: Dr. Alvin Horing DDS, located in the city of Baldwin, New York, has garnered a variety of reviews that paint a picture of a dental practice with a long-standing reputation for quality care, albeit with some room for improvement in customer service. The practice has been serving the community for decades, with some patients having been loyal to Dr. Horing for over 30 years. This speaks volumes about the trust and satisfaction that many patients have experienced over the years.

The reviews highlight Dr. Horing’s professionalism and expertise, particularly in maintaining dental health over the long term. Patients have expressed gratitude for his ability to keep their teeth and gums healthy, even as they age, which is a testament to his skill and dedication. The practice is noted for its warm and caring environment, with staff members who are described as accommodating and friendly. This creates a welcoming atmosphere that helps alleviate the common anxiety associated with dental visits. Patients appreciate the thoroughness of the care they receive, including follow-up calls after major procedures, which demonstrates a commitment to patient well-being.

However, not all experiences have been positive. One review points out an issue with the front desk service, where a potential patient felt dismissed and undervalued. This highlights an area for improvement in customer service, particularly in how inquiries are handled over the phone. Ensuring that all patients feel heard and respected, regardless of their insurance situation, is crucial for maintaining a positive reputation.

Overall, Baldwin Dental Care: Dr. Alvin Horing DDS is recognized for its high-quality dental care and long-term patient relationships. The practice excels in providing professional and compassionate care, making dental visits less daunting for many. While the clinical care is highly praised, there is an opportunity to enhance the initial patient interaction experience to ensure that all potential patients feel welcomed and valued from the first point of contact. This balance of excellent dental care and improved customer service could further solidify the practice’s standing in the community and continue to attract new patients seeking reliable and empathetic dental care.