DDSLI

Bay Shore Cosmetic and Family Dentistry, located in Bay Shore, New York, has garnered a mix of reviews that paint a picture of a dental practice with both strengths and areas for improvement. The practice is frequently praised for its exceptional dental care and the professionalism of its staff. Many patients have expressed their satisfaction with the quality of dental work provided by Dr. Stein, who is often described as a highly skilled and compassionate dentist. His ability to explain procedures thoroughly and ensure patient comfort is a recurring theme in positive reviews. Patients appreciate his attention to detail, whether it involves routine check-ups, dental cleanings, or more complex procedures like bite adjustments and cap repairs.

The office staff, including assistants and hygienists, are also commended for their friendly and accommodating nature. They are noted for their efficiency in handling paperwork and scheduling appointments, which contributes to a smooth and pleasant experience for patients. The team’s ability to make patients feel at ease, even those who typically dread dental visits, is a significant highlight. The practice’s commitment to patient care is evident in the way they handle emergencies and follow-up appointments, often going the extra mile to ensure patient satisfaction.

However, not all experiences at Bay Shore Cosmetic and Family Dentistry have been positive. Some reviews highlight issues with customer service, particularly concerning phone interactions. A few patients have reported feeling frustrated with the manner in which their calls were handled, citing a lack of courtesy and professionalism. These negative experiences suggest that while the in-office experience is generally positive, there may be room for improvement in the practice’s communication and customer service protocols.

Overall, Bay Shore Cosmetic and Family Dentistry is recognized for its high-quality dental care and a team that strives to make each visit as comfortable as possible. The practice’s strengths lie in its skilled dental work and the welcoming atmosphere created by its staff. While there are occasional concerns about customer service, the majority of patients seem to leave the office satisfied with the care they receive. This blend of positive and constructive feedback provides a well-rounded view of the practice, highlighting its commitment to excellence while also pointing out areas where it could enhance the patient experience.