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Duggan Dental Group, located in Bay Shore, New York, has a mixed reputation among its clientele, with experiences ranging from highly positive to deeply negative. The practice, which was acquired by Pro Health Dental in December 2019, has been the subject of varied reviews that paint a complex picture of its services and customer interactions.
On the positive side, some patients have expressed great satisfaction with their visits to Duggan Dental Group. They highlight the professionalism and friendliness of the staff, noting that the office environment is both modern and welcoming. The dental equipment is described as innovative, contributing to a sense of comfort and ease during appointments. For these patients, the dental office maintains a familial atmosphere, making them feel at home and well-cared-for. This level of service has left a lasting impression on some, who look forward to their next visits and appreciate the care they receive.
Conversely, other reviews tell a different story, with several patients expressing dissatisfaction with their experiences. Some have reported issues with the quality of dental work, such as crowns and bridges that did not meet their expectations in terms of material quality and color matching. These patients have described discomfort and pain following procedures, with some even questioning the necessity of certain treatments. Concerns have also been raised about the dentist’s attitude, with reports of dismissive behavior and a lack of willingness to address patient concerns. This has led to feelings of frustration and mistrust among some clients, prompting them to seek second opinions and alternative dental care.
Additionally, there are accounts of patients who felt that their dental issues were not adequately addressed, despite following recommended oral hygiene practices. This has led to skepticism about the accuracy of diagnoses and the effectiveness of treatments provided by the practice. Some individuals have experienced ongoing dental problems, such as fillings falling out or crowns causing further complications, which have required additional corrective procedures elsewhere.
Overall, Duggan Dental Group in Bay Shore, New York, presents a dichotomy of experiences. While some patients appreciate the modern facilities and friendly staff, others have encountered challenges with the quality of care and customer service. This range of feedback suggests that while the practice has its strengths, there are areas that may benefit from improvement to ensure a consistently positive experience for all patients.
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