DDSLI

Comprehensive Dental Services, located in the city of Bethpage, New York, has garnered a mix of feedback from its patients, reflecting a range of experiences. The practice is known for its modern facilities and a team that is often praised for their professionalism and friendliness. Many patients have expressed their satisfaction with the dental care they receive, highlighting the expertise and personable nature of the dentists, particularly Dr. O’Shea and Dr. Lee. These dentists are noted for their gentle approach and thorough understanding of their patients’ dental needs, often making patients feel at ease during their visits.

The office environment is frequently described as welcoming and clean, contributing to a positive experience from the moment patients walk through the door. The front desk staff, especially Michele, is often mentioned for her friendly demeanor and helpfulness. She is known to greet patients with a smile and assist them with any insurance issues, ensuring that they are well-informed about their procedures and costs. This level of customer service has been a significant factor in the positive experiences of many patients, who appreciate the transparency and support provided by the staff.

However, not all experiences have been positive. Some patients have reported issues with communication and billing, leading to frustration and dissatisfaction. There have been instances where patients felt harassed by persistent phone calls and were unhappy with how their billing concerns were handled. These negative experiences highlight the importance of clear communication and respectful interactions in maintaining patient trust and satisfaction.

Despite these challenges, many patients continue to express their loyalty to Comprehensive Dental Services, citing the quality of care and the positive interactions with the staff as reasons for their continued patronage. The practice’s commitment to patient care and the efforts of its team to create a welcoming environment are evident in the numerous positive reviews. Patients appreciate the comprehensive approach to dental care, which includes being informed about procedures and costs upfront, as well as the support provided in navigating insurance matters.

In summary, Comprehensive Dental Services in Bethpage, New York, is a dental practice that has received both praise and criticism from its patients. While many appreciate the friendly staff, modern facilities, and skilled dentists, there are areas for improvement, particularly in communication and billing practices. Overall, the practice is recognized for its dedication to providing quality dental care and creating a positive experience for its patients.