DDSLI

Saenz Dentistry, located in the heart of Brentwood, New York, has garnered a diverse array of feedback from its clientele, reflecting a spectrum of experiences. This dental office is often praised for its professionalism and the quality of care provided by Dr. Saenz and his team. Many patients have expressed their satisfaction with the courteous and respectful demeanor of the staff, highlighting the welcoming atmosphere that makes them feel valued and comfortable during their visits. The office is noted for its efficiency, with several reviews mentioning the prompt and effective service that allows patients to receive the care they need without unnecessary delays.

Dr. Saenz himself is frequently commended for his impeccable work and professional approach. Long-term patients have expressed their loyalty, planning to continue their dental care with him for years to come. His commitment to patient care and community service is evident, as he is described as being readily available to address concerns and provide assistance, which adds significant value to the patient experience.

However, not all experiences have been positive. Some reviews indicate dissatisfaction, particularly concerning the interactions with the office staff and the handling of insurance matters. There have been instances where patients felt that the communication regarding insurance coverage was not handled with the utmost sensitivity, leading to feelings of frustration. These reviews suggest that while the dental care itself is commendable, there may be room for improvement in customer service and communication, especially in terms of addressing patient concerns with empathy and understanding.

Despite these occasional criticisms, the overall sentiment towards Saenz Dentistry remains favorable. The practice is recognized for its dedication to high-quality dental care and its ability to foster a positive environment for most of its patients. The office’s commitment to maintaining a high standard of service is evident in the numerous positive reviews that highlight the kindness and professionalism of Dr. Saenz and his team. For those seeking a reliable and professional dental care provider in Brentwood, Saenz Dentistry appears to be a solid choice, with a strong emphasis on patient satisfaction and community involvement.