DDSLI

Total Dental Care-Farmingville, located in the city of Farmingville, New York, has garnered a mix of reviews from its clientele, reflecting a range of experiences. This dental office seems to have a reputation for both commendable and less favorable aspects, depending on individual encounters.

On the positive side, some patients have praised the professionalism and care provided by the dental staff. For instance, one patient highlighted the attentive and reassuring nature of a particular dentist, who ensured the patient felt comfortable throughout the procedure. This suggests that when it comes to the actual dental work, there are instances where the staff excels in making patients feel at ease and well-informed about their treatments. Another review from a well-known actor mentioned the prompt and courteous service he received during a visit for extractions, indicating that the office can provide efficient and accommodating care under certain circumstances.

However, the office has also faced criticism, particularly regarding its administrative and scheduling practices. Several reviews pointed out issues with appointment management, such as scheduling errors, long wait times, and last-minute cancellations. These administrative hiccups have led to frustration among patients, with some expressing dissatisfaction over the lack of communication and organization. There are also concerns about the office’s handling of insurance matters, with a few patients reporting that their insurance was not accepted despite prior confirmations, leading to wasted trips and inconvenience.

Moreover, the front desk staff and office management have been subjects of criticism, with some patients describing interactions as unprofessional or dismissive. This has contributed to a perception of disorganization and a lack of customer service focus, which has negatively impacted the overall patient experience for some.

In summary, Total Dental Care-Farmingville appears to offer quality dental care when it comes to the actual procedures, with some patients experiencing attentive and professional service. However, the office’s administrative and customer service aspects seem to require improvement, as these areas have been sources of frustration for several patients. The mixed reviews suggest that while the dental care itself can be commendable, the overall experience may vary significantly depending on the efficiency and professionalism of the office’s administrative operations.