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Bogan Howard DDS, located in the bustling city of Flushing, New York, is a dental practice that has garnered a mix of feedback from its clientele. The reviews paint a picture of a practice that excels in certain areas while facing challenges in others.
On the positive side, many patients have expressed their satisfaction with the dental care provided by the practitioners at Bogan Howard DDS. One reviewer highlighted the dentist’s gentle and thorough approach, which suggests that the dental professionals here are attentive and meticulous in their work. This level of care is crucial in a field where precision and patient comfort are paramount. The ability to make patients feel at ease during dental procedures is a significant asset, and it seems that Bogan Howard DDS has succeeded in this regard for some of its visitors.
However, the practice is not without its criticisms. A notable point of contention among reviewers is the demeanor of the front desk staff. One review specifically mentioned that the front desk personnel were rude and had a tendency to interrupt, which can be a significant deterrent for potential patients. The front desk is often the first point of contact for patients, and a negative experience here can overshadow the quality of care provided by the dental professionals. It is essential for any business, especially in healthcare, to ensure that all staff members contribute positively to the patient experience.
Despite these mixed reviews, Bogan Howard DDS appears to have a dedicated team that is capable of delivering high-quality dental care. The positive feedback regarding the dentist’s gentle and thorough nature indicates that patients can expect a high standard of treatment. However, the practice might benefit from addressing the concerns related to customer service at the front desk to enhance the overall patient experience.
In summary, Bogan Howard DDS in Flushing, New York, is a dental practice that offers commendable dental care, as evidenced by the positive remarks about the dentist’s approach. However, to improve its reputation and patient satisfaction, the practice may need to focus on improving the interpersonal skills of its front desk staff. By doing so, Bogan Howard DDS can ensure that every aspect of the patient journey, from the initial phone call to the completion of dental procedures, is as pleasant and professional as possible.
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