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ProHEALTH Dental in Howard Beach, New York, has garnered a mix of reviews that paint a picture of a dental office with both strengths and areas for improvement. Many patients have praised the facility for its cleanliness and the professionalism of its staff. The office is described as a welcoming environment where patients feel comfortable and well-cared for. The dental hygienists and dentists are often highlighted for their gentle and thorough approach, making even those who are typically anxious about dental visits feel at ease. This is particularly important for families with children, as several reviews mention the pediatric care provided by the office. The staff’s ability to make children feel comfortable and entertained during their visits is a recurring theme, with many parents expressing satisfaction with how their children are treated.
The office’s commitment to patient education is another positive aspect noted by reviewers. Patients appreciate the time taken by the dental professionals to explain procedures and answer questions, ensuring that they are informed about their dental health and the treatments they receive. This level of communication helps build trust and confidence in the care provided.
However, not all experiences have been positive. Some reviews mention difficulties in scheduling appointments, with reports of unreturned calls and challenges in securing a visit. This has been a source of frustration for some patients who were eager to experience the highly-rated care but found the initial process cumbersome. Additionally, there are mentions of long wait times for certain procedures, which can be inconvenient for those with busy schedules.
Despite these challenges, the overall sentiment towards ProHEALTH Dental is positive, with many patients expressing their intention to return and recommending the office to others. The friendly and attentive nature of the staff, combined with the quality of care, seems to outweigh the occasional administrative hiccups. The office’s ability to create a comfortable and supportive environment is a significant draw for both new and returning patients.
In summary, ProHEALTH Dental in Howard Beach is recognized for its excellent patient care, particularly in making dental visits a pleasant experience for both adults and children. While there are some areas for improvement in terms of appointment scheduling and wait times, the dedication of the staff to providing high-quality dental care is evident and appreciated by many of its patients.
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