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Arc Advanced Dentistry & Cosmetics, located in the vibrant city of Long Beach, New York, has garnered a diverse array of reviews from its clientele, reflecting a spectrum of experiences. This dental office is known for its ability to accommodate patients in urgent situations, as evidenced by a visitor who experienced a dental emergency while on vacation. The patient was promptly attended to the next morning, and the dentist provided a clear explanation of the issue and potential solutions, ensuring the patient could return home comfortably to their regular dentist. This highlights the office’s commitment to patient care and its ability to handle unexpected dental issues efficiently.
The staff at Arc Advanced Dentistry & Cosmetics is frequently praised for their professionalism and kindness. One reviewer, who had long suffered from dental anxiety, found solace in the welcoming and reassuring environment provided by the office. The receptionist’s warmth and the dentist’s patient and gentle approach helped the patient overcome their fears, leading to a positive and pain-free root canal experience. This suggests that the office is particularly adept at handling patients with dental phobias, offering a supportive atmosphere that encourages trust and comfort.
However, not all experiences have been positive. Some reviewers have expressed dissatisfaction with their visits, citing issues with specific dental procedures and customer service. Complaints include dissatisfaction with the outcomes of dental work and challenges in communication, particularly regarding financial matters and insurance reimbursements. These reviews indicate areas where the office might improve, particularly in ensuring clear communication and follow-up with patients regarding their concerns and financial transactions.
Despite these mixed reviews, the office has received commendations for its cosmetic dentistry work, with patients appreciating the quality and aesthetic results of their treatments. The staff’s friendliness and the hygienist’s expertise have also been highlighted as significant positives, contributing to a generally pleasant experience for many patients.
In summary, Arc Advanced Dentistry & Cosmetics in Long Beach, New York, offers a range of dental services with a focus on patient care and cosmetic dentistry. While the office has received praise for its ability to handle emergencies and its supportive environment for anxious patients, there are areas for improvement, particularly in communication and customer service. Overall, the dental office is recognized for its skilled staff and commitment to patient satisfaction, making it a notable choice for those seeking dental care in the area.
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