DDSLI

1311 Jackson Ave Dental, located in the vibrant city of Long Island City, New York, is a dental practice that has garnered a mix of reviews from its clientele. The practice is often praised for its modern and clean facilities, which many patients find inviting and comfortable. The staff is frequently described as friendly, professional, and attentive, contributing to a welcoming atmosphere that helps put patients at ease during their visits. This is particularly important for those who may feel anxious about dental appointments.

Several reviews highlight the efficiency and transparency of the practice. Patients appreciate the clear communication regarding procedures and costs, especially when it comes to insurance coverage and out-of-pocket expenses. This transparency is a significant factor for many, as it helps build trust and ensures that there are no surprises when it comes to billing. The practice’s commitment to providing a comfortable experience is evident in the positive feedback about the state-of-the-art equipment and the overall ambiance of the office.

However, not all experiences have been positive. Some patients have expressed dissatisfaction with certain aspects of their visits. For instance, there have been complaints about the practice not accepting certain insurance plans, such as Medicaid, which can be a barrier for some potential patients. Additionally, there have been instances where patients felt their concerns were not adequately addressed, leading to unnecessary referrals and additional costs. These experiences highlight the importance of thorough communication and attentive care in ensuring patient satisfaction.

Despite these occasional negative experiences, many patients have had positive outcomes, particularly when it comes to routine procedures like cleanings, fillings, and extractions. The dentists, including Dr. Nguyen and Dr. Chen, are often commended for their professionalism and ability to make patients feel comfortable and informed about their dental health. The practice’s approach to patient care, which includes taking the time to explain procedures and answer questions, is a recurring theme in the positive reviews.

In summary, 1311 Jackson Ave Dental in Long Island City, New York, is a practice that offers a modern and comfortable environment with a friendly and professional staff. While there are areas for improvement, particularly in terms of insurance acceptance and addressing patient concerns, the practice is generally well-regarded for its transparency, efficiency, and commitment to patient comfort. Whether you’re in need of a routine cleaning or more complex dental work, this practice aims to provide a positive and stress-free experience for its patients.