DDSLI

Dr. Michael F. Giuliani, DDS, located in Massapequa, New York, has garnered a range of feedback from its patients, reflecting a mix of experiences. While the practice has some positive aspects, such as a dedicated and compassionate hygienist, there are several areas where patients have expressed dissatisfaction.

One of the most frequently mentioned positives about the practice is the presence of a skilled and caring hygienist. Patients have noted that this individual is gentle, patient, and provides a level of care that makes them feel comfortable during their visits. This aspect of the practice seems to be a significant reason why some patients have continued to return despite other concerns.

However, the practice has received criticism for its approach to dental procedures and patient interactions. Several patients have reported feeling pressured into undergoing treatments that they felt were unnecessary. There are concerns about the practice’s tendency to diagnose new cavities at nearly every visit, which has raised suspicions among long-term patients who previously had no such issues. Additionally, the practice has been noted for recommending treatments that are not covered by insurance, leading to questions about the necessity and motivation behind these suggestions.

The interactions with the dentists themselves have also been a point of contention. Some patients have described their experiences as rushed and rough, with procedures that resulted in discomfort and required further correction. There have been instances where patients felt that the quality of care was compromised due to a lack of attention to detail, leading to ongoing dental issues.

The front office staff has also been a source of frustration for some patients. Reports of rude and unprofessional behavior, including dismissive phone interactions and a lack of courtesy, have been noted. This has contributed to an overall impression of a practice that may prioritize financial gain over patient care and satisfaction.

Despite these challenges, the practice does have its strengths, particularly in the area of dental hygiene. The hygienist’s dedication to patient comfort and care is a standout feature that has been consistently praised. However, for those seeking a dental practice that balances professional expertise with a patient-centered approach, these reviews suggest that there may be room for improvement in several areas.

In summary, Dr. Michael F. Giuliani, DDS, in Massapequa, New York, offers a mixed experience for its patients. While the hygienist provides exceptional care, there are concerns about the necessity of certain treatments, the quality of dental procedures, and the professionalism of the front office staff. Patients seeking a practice that aligns with their expectations for both care and service may want to consider these factors when making their decision.