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Senzer Lawrence DDS, located in the city of Massapequa, New York, has garnered a mix of reviews from its clientele, reflecting a diverse range of experiences. The dental office is helmed by Dr. Senzer, who has been praised by many for his professionalism and the quality of care he provides. Patients who have been visiting Dr. Senzer for years often describe him as a caring and skilled dentist, with some even considering him the best dentist they have ever had. His long-term patients appreciate the consistent, high-quality service and the friendly atmosphere that the office offers. Many have noted that the dental hygienists and other staff members are friendly, professional, and make patients feel at ease during their visits.
However, the office’s reputation is somewhat marred by repeated criticisms of the receptionist, Lynda. Several reviewers have expressed dissatisfaction with her demeanor, describing her as rude and unprofessional. These negative interactions have left some patients feeling unwelcome and frustrated, which is unfortunate given that the receptionist is often the first point of contact for patients. The criticisms suggest that Lynda’s attitude and organizational skills could use improvement, as some patients have experienced issues with misplaced paperwork and a lack of clear communication.
Despite these concerns, the positive reviews highlight the overall quality of dental care provided by Dr. Senzer and his team. Long-term patients have expressed their trust and satisfaction with the dental services, emphasizing the thoroughness and care with which their dental needs are addressed. The office has also been commended for its adherence to safety protocols, especially during the COVID-19 pandemic, which has reassured patients about their health and safety during visits.
In summary, Senzer Lawrence DDS in Massapequa, New York, is a dental practice that offers high-quality care, particularly under the expertise of Dr. Senzer. While the dental services are highly regarded, the office could benefit from addressing the concerns related to the front desk experience to ensure that all aspects of the patient journey are as positive as the dental care itself. For those seeking a skilled and caring dentist, Dr. Senzer comes highly recommended by many of his long-term patients, though potential visitors might want to be prepared for a less-than-ideal reception experience.
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