DDSLI

Steven Dabundo’s dental practice, located in Merrick, New York, has garnered a mix of feedback from its patients, reflecting a range of experiences. One of the key aspects that stands out is the presence of two dentists within the practice, which can sometimes lead to confusion among patients regarding which dentist they will see. This has been a point of contention for some, as expectations may not always align with the actual experience.

A notable concern raised by patients is the inconsistency in communication and decision-making during appointments. For instance, there have been instances where patients felt that the dentist was indecisive about treatment plans, such as the number of teeth to be extracted in a single visit. This lack of clarity can lead to discomfort and frustration, especially for those who have to manage their schedules around dental procedures. The importance of clear and consistent communication is crucial in ensuring that patients feel informed and respected during their visits.

Despite these challenges, the front office staff at Steven Dabundo’s practice has been praised for their professionalism and helpfulness. Patients have noted that the administrative team is polite and efficient, particularly when it comes to handling records and providing necessary information. This level of service is essential in creating a welcoming environment and ensuring that patients’ administrative needs are met promptly.

Another aspect that has been highlighted is the issue of insurance authorization and scheduling. Some patients have experienced delays in getting their procedures approved, which can be particularly distressing for those in pain. However, it is worth noting that the practice does offer alternatives, such as paying upfront and seeking reimbursement from insurance, which can be a viable option for those in urgent need of care.

Overall, while there are areas for improvement, particularly in terms of communication and consistency in treatment planning, Steven Dabundo’s dental practice does have strengths in its administrative support and the options it provides for managing insurance-related challenges. Patients seeking dental care in Merrick, New York, may find it beneficial to clearly communicate their needs and preferences to ensure a satisfactory experience.