DDSLI

Shah Sejal U. DDS, located in the bustling city of New Hyde Park, New York, has garnered a range of feedback from its clientele, painting a vivid picture of the experiences patients have had at this dental practice. While the office is noted for its friendly staff, who are often described as nice and welcoming, there are several areas where patients have expressed concerns, particularly regarding the practice’s approach to patient care and financial transactions.

A recurring theme in the reviews is the perception that the practice prioritizes financial gain over patient care. Several patients have reported feeling pressured into purchasing additional services or products, such as night guards, which they felt were unnecessary. This has led to a sense of distrust among some patients, who feel that the practice is more focused on maximizing profits than providing quality dental care. Additionally, there have been complaints about unexpected charges, with some patients noting that they were asked to pay more than initially quoted, which has further fueled the perception of the practice as a “money-grab operation.”

Another significant concern raised by patients is the issue of time management and appointment scheduling. Some reviews mention long waiting times, with patients reportedly waiting for up to two hours past their scheduled appointment times. This has been a source of frustration for many, as it suggests a lack of respect for patients’ time. Furthermore, there have been instances where patients who arrived later were seen before those who had been waiting, adding to the dissatisfaction with the scheduling process.

The quality of dental work has also been a point of contention. Some patients have reported negative outcomes from procedures, such as root canals, which they felt were not performed to a satisfactory standard. In one case, a patient mentioned that a lack of follow-up care, such as the placement of crowns, led to further dental issues and pain. This has contributed to a perception of inadequate care and has left some patients wary of returning for future treatments.

Despite these concerns, the practice does have its strengths. The staff, aside from the dentist, are often described as pleasant and professional, creating a welcoming atmosphere for patients. This positive aspect of the practice is frequently highlighted, suggesting that the support staff play a crucial role in the overall patient experience.

In summary, Shah Sejal U. DDS in New Hyde Park, New York, presents a mixed picture. While the practice benefits from a friendly and professional staff, there are significant concerns regarding financial practices, time management, and the quality of dental care. These issues have led to a degree of dissatisfaction among some patients, who feel that the practice could improve its focus on patient-centered care and transparency in billing.