DDSLI

Coram-Selden Dental Group, located in the city of Selden, New York, has garnered a mix of reviews from its patients, reflecting a range of experiences. The dental office is praised for its professional and caring approach, with some patients expressing high satisfaction with the services provided by the dentists themselves. One reviewer was particularly impressed by the professionalism and kindness shown by both the doctors and the staff, noting that everyone went out of their way to ensure a positive experience. This suggests that the dental group is committed to providing a welcoming and supportive environment for its patients.

However, the reviews also highlight some areas of concern, particularly regarding the office staff. Several patients have reported negative interactions with the front desk and dental assistants. One patient recounted an experience where the dental assistant was perceived as rude, which overshadowed the otherwise positive impression of the dentist. Another patient expressed frustration with the receptionist, who was unhelpful and provided incorrect information about the services offered, leading to confusion and dissatisfaction. These instances suggest that while the dental care itself may be commendable, the customer service aspect could benefit from improvement.

In terms of dental procedures, there are mixed reviews about the quality and reliability of the treatments. A long-term patient shared a disappointing experience with a dental bonding procedure that repeatedly failed, leading them to seek services elsewhere. This indicates that while the dental group may have skilled practitioners, there may be inconsistencies in the quality of certain treatments.

On the other hand, some patients appreciate the straightforward approach of the dental group, noting that they do not feel pressured into unnecessary procedures. This suggests that the dental office respects patient autonomy and focuses on providing essential care without upselling additional services.

Overall, Coram-Selden Dental Group appears to be a dental office with a strong foundation in professional dental care, but it faces challenges in maintaining consistent customer service and communication. The positive reviews highlight the potential for a great patient experience, while the negative feedback points to areas where improvements could enhance the overall satisfaction of their clientele. For those considering this dental office, it may be beneficial to focus on the quality of dental care while being mindful of potential customer service issues.