DDSLI

Island East Dental Group, located in the city of Shirley, New York, has garnered a mix of reviews from its clientele, reflecting a range of experiences. The dental office is known for its long-standing presence in the community, with some patients having been loyal visitors since childhood. This speaks to the trust and satisfaction that many have found in the services provided by the dental professionals there. One of the standout features of Island East Dental Group is the expertise and skill of its dentists, particularly Dr. Fluger, who has been praised for his competence and ability to handle complex dental procedures with ease. Patients have described him as honest and capable, often going above and beyond to achieve excellent results.

However, the office’s customer service, particularly at the front desk, has been a point of contention for some. There have been instances where patients felt that the reception staff could have been more courteous and professional. For example, one reviewer recounted a negative experience when trying to discuss payment options, feeling dismissed and judged based on their insurance status. This suggests that while the dental care itself is commendable, the patient experience could be improved by addressing communication and customer service issues.

On the other hand, there are also positive remarks about the willingness of the dentists to work with patients to ensure their satisfaction. This indicates a level of dedication to patient care that is appreciated by many. The office seems to be accommodating when it comes to making necessary adjustments to dental work, ensuring that patients leave happy with the results.

Overall, Island East Dental Group appears to be a reliable choice for dental care in Shirley, New York, especially for those who prioritize skilled dental work. While the clinical expertise is a strong point, potential patients might want to be prepared for varying experiences with the administrative side of the practice. With some improvements in customer service, the practice could enhance its reputation and provide an even better experience for all its patients.