DDSLI

Dr. Keith Hallaian, DMD, located in the city of Smithtown, New York, is a dental practice that has garnered a mix of reviews from its patients, reflecting a range of experiences. Many patients have praised Dr. Hallaian for his professionalism and gentle approach, particularly when it comes to oral surgeries such as wisdom tooth extractions. Patients frequently mention feeling at ease and well-cared for during their visits, which is especially important for those who experience anxiety about dental procedures. The practice is noted for its compassionate care, with Dr. Hallaian often described as treating patients with the same care and attention as he would a family member. This level of personal care has left a positive impression on many, making them feel comfortable and reassured during their procedures.

The staff at Dr. Hallaian’s office also receives commendations for their professionalism and kindness. Patients have highlighted the informative and supportive nature of the dental assistants, which contributes to a positive overall experience. The office environment is often described as welcoming, with a focus on making patients feel at ease from the moment they walk in. This is particularly beneficial for those who have a fear of dental visits, as the staff’s approach helps to alleviate anxiety and create a more pleasant experience.

However, not all feedback is positive. Some reviews point to issues with the front desk staff, citing instances of unprofessional behavior and difficulty in communication. A few patients have reported challenges in scheduling appointments and receiving timely responses, which can be frustrating. There are also mentions of long wait times for phone calls to be answered, which can be a deterrent for those seeking prompt service. Additionally, there are concerns about the manner in which certain procedures and insurance matters are communicated, with some patients feeling that the explanations could be more professional and clear.

Despite these criticisms, the overall sentiment towards Dr. Hallaian’s practice is largely positive, with many patients expressing satisfaction with the care they received. The practice’s ability to handle complex dental procedures with skill and care is a recurring theme in the reviews, and many patients express their intention to return for future dental needs. The combination of Dr. Hallaian’s expertise and the supportive nature of the staff contributes to a dental experience that many find to be exceptional, even amidst the occasional administrative hiccup.