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The Smilist Dental Valley Stream, located in Valley Stream, New York, has garnered a variety of reviews that paint a picture of a dental office with both strengths and areas for improvement. The feedback from patients highlights a mix of experiences, ranging from highly positive to somewhat frustrating.
On the positive side, many patients have praised the dental office for its welcoming and friendly atmosphere. The staff, including dentists and hygienists, are often described as professional, caring, and attentive to patient needs. Patients appreciate the thoroughness of the dental care provided, with several reviews mentioning the detailed explanations given by the dental professionals regarding procedures and preventive care. This level of communication helps patients feel informed and at ease during their visits. The office environment is often noted as calm and comfortable, which is particularly appreciated by those who may feel anxious about dental visits.
The Smilist Dental Valley Stream is also commended for its ability to make patients, including children, feel comfortable and relaxed. The staff’s gentle approach and ability to distract and engage patients during procedures are highlighted as significant positives. This kid-friendly atmosphere is a notable feature for families seeking dental care for their children.
However, not all experiences have been positive. Some patients have expressed frustration with the administrative side of the practice. Issues such as insurance verification mishaps and appointment scheduling conflicts have been reported. For instance, there have been instances where patients were informed that their insurance was accepted, only to find out otherwise upon arrival. Additionally, some patients have experienced appointment cancellations due to missed confirmation calls, which has led to dissatisfaction, especially when they had made efforts to arrive on time.
Despite these challenges, the overall sentiment from many reviews is that the dental care provided is of high quality, with skilled professionals who genuinely care about patient well-being. The office’s commitment to patient comfort and thorough care is a recurring theme in the positive reviews. For those who prioritize a friendly and professional dental experience, The Smilist Dental Valley Stream appears to be a solid choice, provided that potential patients take extra care to confirm administrative details such as insurance acceptance and appointment confirmations.
In summary, The Smilist Dental Valley Stream offers a blend of professional dental care and a welcoming environment, with a few administrative hiccups that patients should be mindful of. The practice’s strengths lie in its attentive staff and ability to make patients feel comfortable, making it a recommended option for those seeking dental services in the Valley Stream area.
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