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Dr. Greg L. Ortenberg, DDS, located in Farmingville, New York, has garnered a mix of reviews that paint a varied picture of his dental practice. Patients have shared a range of experiences, highlighting both positive and negative aspects of their visits.
On the positive side, Dr. Ortenberg is frequently praised for his excellent bedside manner and skillful execution of dental procedures, particularly root canals. Many patients have noted that he takes the time to explain procedures thoroughly, ensuring that they understand what to expect and feel comfortable asking questions. This approach has been appreciated by those who have undergone what can often be a daunting procedure, with several reviews mentioning the pain-free nature of their treatments. The friendly and accommodating nature of the staff also contributes to a welcoming atmosphere, making the dental experience more pleasant for many.
However, not all feedback is glowing. Some patients have expressed dissatisfaction with their experiences at the office. A recurring issue seems to be the long wait times, with reports of overbooking leading to crowded waiting rooms and extended delays. This has been a source of frustration for some, overshadowing the otherwise positive interactions with the staff. Additionally, there have been concerns about the office’s responsiveness, with some patients struggling to get through on the phone to make appointments or ask questions.
More serious allegations have also been made, including claims of unprofessional behavior and refusal to treat certain patients, which have led to formal complaints. These reviews suggest that while Dr. Ortenberg is capable and skilled, there may be inconsistencies in how patients are treated, both in terms of medical care and customer service.
In summary, Dr. Greg L. Ortenberg, DDS, offers a dental practice that is well-regarded by many for its professional and patient-centered approach to dental care, particularly in performing root canals. However, potential patients should be aware of the reported issues with scheduling and communication, as well as the mixed experiences regarding patient treatment. As with any healthcare provider, it may be beneficial for prospective patients to consider these reviews and weigh them against their own priorities and needs when choosing a dental care provider.
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