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Long Island Center for Oral & Maxillofacial Surgery, located in Franklin Square, New York, has garnered a mix of reviews that paint a diverse picture of patient experiences. The practice seems to have a strong reputation for its professional and caring staff, as well as its knowledgeable and gentle doctors. Many patients have expressed their satisfaction with the level of care they received, highlighting the staff’s friendliness and the doctors’ ability to explain procedures thoroughly. This has been particularly reassuring for patients who were initially nervous about their visits.
Several reviews commend the practice for its efficient service, with some patients noting the ease of scheduling appointments and the promptness of follow-up communications. The presence of a doctor on call, even on weekends, has been a significant comfort for patients needing post-operative advice, ensuring that their concerns are addressed swiftly.
On the other hand, there are a few negative reviews that point to issues with the front desk and billing practices. Some patients have reported unpleasant interactions with the reception staff, describing them as unprofessional and rude. There are also concerns about unexpected charges for consultations, which some patients felt were not adequately communicated beforehand. These experiences have left a few patients feeling dissatisfied and misled.
Despite these criticisms, the practice has received high praise for its surgical expertise, particularly from those who have undergone complex procedures. The skill and reassurance provided by the surgeons have been a source of comfort for many, with some patients returning for additional treatments due to their positive experiences.
Overall, Long Island Center for Oral & Maxillofacial Surgery appears to excel in providing high-quality surgical care and maintaining a supportive environment for patients. While there are areas for improvement, particularly in customer service and communication regarding fees, the practice’s strengths in medical expertise and patient care are evident in the numerous positive reviews. For those seeking oral and maxillofacial surgery in Franklin Square, this practice offers a blend of professional care and attentive service, making it a noteworthy option for potential patients.
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