DDSLI

Brighter Dental & Orthodontics – Commack, located in the city of Commack, New York, has garnered a mix of feedback from its clientele, reflecting a range of experiences. This dental office, known for its orthodontic services, has been praised by some for the quality of care provided by Dr. Green. Patients have expressed satisfaction with the results of their treatments, highlighting the expertise and professionalism of the dental team. Dr. Green, in particular, has been commended for his skillful work, with some patients noting their pleasure with the outcomes of their dental procedures. This positive feedback suggests that the office is capable of delivering satisfactory results, especially in orthodontic care.

However, the office has also faced criticism, particularly regarding its management and customer service. Several patients have reported significant delays, with wait times often exceeding 45 minutes. This has been a recurring issue, as noted by multiple reviewers, who expressed frustration over the lack of punctuality and the absence of clear communication regarding delays. Additionally, some patients have felt that the front desk staff could be more courteous and accommodating, with reports of rudeness and unprofessional behavior.

Another point of contention has been the office’s policy on cancellations and appointment scheduling. Some patients have found the cancellation fees to be inflexible, even in cases of emergencies, which has led to dissatisfaction. Furthermore, the scheduling system has been described as inconvenient, with limited availability of the dentist and restrictions on visiting multiple office locations.

Despite these challenges, the office continues to operate, partly due to its acceptance of government healthcare plans, which makes it accessible to a broader range of patients. While some individuals have had negative experiences, others have found the care provided by Dr. Green to be satisfactory, indicating that the quality of dental work remains a strong point for the practice.

In summary, Brighter Dental & Orthodontics – Commack offers competent dental and orthodontic services, particularly under the care of Dr. Green. However, potential patients should be aware of the reported issues with appointment scheduling, wait times, and customer service, which have been points of concern for some. As with any healthcare provider, experiences can vary, and it may be beneficial for prospective patients to consider these factors when choosing a dental office.