DDSLI

Boruchov Michael J DDS, located in Holbrook, New York, is a dental office that has garnered a mix of reviews from its patients, reflecting a range of experiences. The office is primarily known for its orthodontic services, although some visitors have mistakenly sought general dental care there. Despite this, the staff has been noted for their willingness to assist, even when services fall outside their usual scope. For instance, one visitor expressed gratitude for the staff’s helpfulness in providing information about local dentists, highlighting the office’s commitment to customer service and community support.

The office has received praise for its professional and kind staff, with some patients expressing satisfaction with the results of their orthodontic treatments. One long-term patient shared their positive experience, noting significant improvements in their dental health and appearance over the course of their treatment. This suggests that the office is effective in delivering quality orthodontic care, contributing to improved dental aesthetics and patient satisfaction.

However, not all experiences have been positive. Some patients have reported feeling uncomfortable or dissatisfied with certain interactions. For example, there have been instances where communication regarding payment policies and treatment procedures was perceived as lacking in sensitivity. One patient felt that the staff was unprofessional when addressing payment issues, which led to a delay in receiving necessary care. Another patient felt pressured during their treatment process, which affected their overall experience. These reviews indicate that while the office generally maintains a professional environment, there may be occasional lapses in communication and customer service that could be improved.

Overall, Boruchov Michael J DDS appears to be a dental office that is dedicated to providing quality orthodontic care, with a staff that is generally seen as kind and professional. The positive reviews highlight the office’s strengths in delivering effective treatments and maintaining a supportive atmosphere. However, the negative feedback suggests that there is room for improvement in terms of communication and handling sensitive situations with empathy. By addressing these areas, the office could enhance its reputation and ensure a consistently positive experience for all patients.