DDSLI

Khan Orthodontic Group – Jericho Office, located in the vibrant city of Jericho, New York, has garnered a mix of feedback from its clientele, reflecting a diverse range of experiences. This orthodontic practice is known for its commitment to patient care, as highlighted by several satisfied customers who have praised the exceptional service they received. Many patients have expressed their appreciation for the accommodating nature of the staff, noting the ease with which appointments can be scheduled and the user-friendly online forms that streamline the process. The office environment is often described as clean and modern, equipped with up-to-date technology that enhances the overall patient experience.

The orthodontists, particularly Dr. Khan, are frequently commended for their professionalism and personable approach. Patients have noted the significant impact the treatments have had on their lives, with some expressing profound gratitude for the transformation in their smiles and the newfound confidence that comes with it. The staff’s supportive nature and dedication to patient journeys are recurring themes in positive reviews, underscoring the practice’s focus on patient satisfaction and long-term results.

However, not all experiences have been positive. Some reviews highlight issues with the front desk service, pointing out instances of perceived rudeness and impatience, particularly towards new patients. These reviews suggest that the initial interaction with the office could be improved to ensure a more welcoming and understanding atmosphere for all visitors. Additionally, there have been isolated incidents where patients felt dissatisfied with the handling of specific situations, such as unexpected charges for repairs.

Despite these criticisms, the overall sentiment from many long-term patients remains positive, with several individuals expressing loyalty to the practice over the years. The staff, including those at the front desk, are often described as pleasant and helpful, contributing to a generally friendly and welcoming environment. The practice’s ability to accommodate flexible scheduling and its generous allocation of time for appointments are also appreciated by many.

In summary, Khan Orthodontic Group – Jericho Office is a well-regarded practice in Jericho, New York, known for its professional orthodontic services and patient-centered care. While there are areas for improvement, particularly in front desk interactions, the practice continues to receive praise for its effective treatments and supportive staff, making it a popular choice for many seeking orthodontic care in the area.