DDSLI

Gottesfeld David DDS, located in Merrick, New York, is a dental practice that has garnered a mix of reviews from its patients, reflecting a range of experiences. The practice is known for offering orthodontic services, including Invisalign, which has been praised by some patients for the excellent results and the professionalism of the orthodontists, Dr. Ciccone and Dr. Gottesfeld. Patients have noted that the office staff is accommodating, particularly when it comes to rescheduling appointments and returning calls promptly. This level of customer service is appreciated by those who have had positive experiences, as it contributes to a smooth and efficient process during their treatment.

However, not all feedback has been positive. Some patients have expressed dissatisfaction with their experiences at the practice. Criticisms have been directed at both the orthodontists and the office staff. There have been reports of unprofessional behavior, such as making insensitive comments during consultations, which can be particularly distressing for younger patients. Additionally, some patients have experienced issues with their orthodontic appliances, such as improperly fitted retainers, which were not adequately addressed by the practice. This has led to frustration and disappointment for those affected.

The office environment and the demeanor of the staff have also been points of contention. While some patients have found the staff to be helpful and accommodating, others have described them as rude and unhelpful. This inconsistency in customer service can significantly impact the overall patient experience, as it affects the level of comfort and trust patients feel during their visits.

Despite these mixed reviews, Gottesfeld David DDS continues to serve the Merrick community, providing orthodontic care to a diverse patient base. The practice’s strengths lie in its ability to deliver effective orthodontic treatments, such as Invisalign, which have left some patients highly satisfied with their results. However, there is room for improvement in terms of communication, professionalism, and customer service to ensure a consistently positive experience for all patients. By addressing these areas, the practice could enhance its reputation and better meet the needs of its clientele.