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East End Tooth Ferry Pediatric Dentistry, located in the charming city of Southampton, New York, has garnered a mix of reviews that paint a vivid picture of the experiences patients and their families have had at this practice. The dental office is known for its focus on pediatric care, with Dr. Greg frequently highlighted as a standout professional who is particularly adept at working with children. Many parents appreciate his caring nature and the extra mile he goes to ensure that young patients feel comfortable and at ease during their visits. His thoughtful gestures, such as giving a child a cherished Smurf from his own collection, have left lasting impressions on families, fostering a sense of trust and loyalty over the years.
However, the practice is not without its challenges. Some reviews point to issues with the administrative side of the office, particularly with scheduling and communication. There have been instances where patients experienced difficulty in setting appointments, with reports of calls being abruptly disconnected and emails going unanswered. This has understandably led to frustration among some parents who expect a smoother process when dealing with their children’s healthcare providers.
Additionally, the practice has faced criticism regarding the approach of certain staff members. While Dr. Greg receives high praise, there are concerns about the demeanor and communication style of some hygienists. These interactions have, at times, left children feeling uneasy, which is a significant consideration for a pediatric practice. The feedback suggests a need for improved interpersonal skills and a more patient-friendly approach from all team members to ensure a consistently positive experience for every child.
Despite these concerns, there are also glowing testimonials about the practice’s ability to cater to Spanish-speaking families, which highlights its inclusivity and commitment to serving a diverse community. This aspect of the practice is particularly appreciated by non-English speaking parents who seek a dental office that can communicate effectively with them and their children.
In summary, East End Tooth Ferry Pediatric Dentistry is a practice with a strong foundation in pediatric dental care, led by a compassionate and skilled dentist. While there are areas for improvement, particularly in administrative efficiency and staff interactions, the practice’s dedication to making dental visits a positive experience for children is evident. With some adjustments, it has the potential to enhance its reputation and continue to be a trusted choice for families in Southampton and beyond.
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